Accessibility

• ANDRÉ RIEU E A SUA ORQUESTRA JOHANN STRAUSS

   

  29 OCT TO 31 OCT 2026

  Audio description

• PITBULL - I'M BACK!

   

  02 NOV 2026

  Sensory vests

  Portuguese sign language

• MAIS PESADOS DA CAPITAL

   

  14 NOV 2026

  Sensory vests

  Portuguese sign language

• TONY CARREIRA

   

   

  28 NOV 2026

  Sensory vests

  Portuguese sign language

  Audio description

• PATRULHA PATA AO VIVO - HERÓIS UNIDOS

   

  08 DEC 2026

  Audio description

To take advantage of this service, which is entirely free of charge, you must possess a valid ticket for the specific event (this ticket can be for any area in the arena) and send an email to acessibilidade@aarena.pt, up to 72 hours before the date of the event, indicating the event and the resource that you are interested in.

AUDIO DESCRIPTION

It entails a complementary audio track that informs the visually impaired audience members about the settings and movements in the room and in the show that could only be taken in by vision. From a technical standpoint, an app is used that visually impaired audience members can install in their smartphones, receiving the sound from the audiodescriber and transmiting a signal to the app in real time.

SENSORY VESTS

They consist of a recent technology that enables the deaf Community to experience music in a diferente way. The vibrating vests, combined with the interpretation in Portuguese Sign Language, allows for a fruition of the concert more adapted to the Community: the sensation of vibrations is much stronger and the lyrics are more accessible with the interpretation to their native language.

PORTUGUESE SIGN LANGUAGE

Portuguese Sign Language (LGP) is a visual-spatial language that uses gestures, facial expressions, and body movements to express ideas, concepts, and emotions. When inserted in the context of shows, LGP opens doors to a more inclusive and accessible cultural experience, especially for deaf people.

To take advantage of this service, which is entirely free of charge, you must possess a valid ticket for the specific event (this ticket can be for any area in the arena) and send an email to acessibilidade@aarena.pt, up to 72 hours before the date of the event, indicating the event and the resource that you are interested in.

The sensory room is a permanent space with limited stimuli where sensory kits will be provided, enabling all eventgoers to find the sensory regulation they need in case of overload.
If you need the Sensory Room, please contact one of our ushers.

You can access the MEO Arena Visual Guide here.

The tickets aimed at people with reduced mobility and hearing impairment can be acquired according to the instructions on the ticket sale website pages of each event.

The area for people with reduced mobility is exclusive for those with disabilities + 1 companion.

This platform is located on the first floor, facing the stage, offering a panoramic view of the entire hall.

For safety and regulatory reasons people with disabilities must purchase a ticket for the reduced mobility area. The purchase of a ticket for other areas may lead to the buyer having to move to the reduced mobility area but only subject to capacity availability.

MEO Arena informs that the purchase of these tickets by people without disabilities (besides the 1 companion) may invalidate their entry into the venue or their relocation to another available seat.

The pedestrian access for people with disabilities should be made from the accessibility entrance in the Garage, North side (FIL side). The whole route is accessible, since the entrance, with ramps, wide corridors and lifts. In addition, the staff is informed of the rules and procedures. As an alternative, you may use the ramped exterior access.

The access ramp to the area for people with impaired mobility, which is already inside the hall, is steep, but does not offer resistance to the use of an electric wheelchair or the support of a carer or assistant carer.

The MEO Arena is equipped with accessible toilet facilities near the reduced mobility area and in other points of the venue.

An accessible bar near the reduced mobility area.
The access to the remaining bars has no constraint to mobility, however, the counters have a height of 110cm.

MEO Arena has parking spaces available for people with reduced mobility that can present a disabled parking permit/sticker. Contact us in advance to guarantee your booking and receive the entrance instructions through acessibilidade@aarena.pt

There are also other alternatives:

• Arena Expo Parque Saba (180 metres to the access - reduced mobility)
• CC Vasco da Gama (300 metres to the access - reduced mobility)
• Parque da Doca (650 metres to the access - reduced mobility)
• Oriente Station Park (850 metres to the access - reduced mobility)
• Oceanário Park (1300 metres to the access - reduced mobility)

Gare do Oriente (Oriente Station) is the closest transport interface to the MEO Arena, 270 metres from the main entrance.

It is possible to travel between both through the streets in the sorroundings or through Vasco da Gama Mall.

• This interface has lifts and a subway between the bus terminal and the Vasco da Gama Mall, with a connection to the Lisbon Metro station.
• Lisboa - Oriente (Train) and Oriente (Metro) stations have audible announcements in their lobbies and platforms.
• There is tactile pavement only in Lisbon Metro station and some zebra crossings in the surroundings.
• Visual information panels are available at the Lisbon Metro Oriente station and partially available at the Lisbon Railway Station - Oriente.