Arena Atlântico, SA, (“MEO Arena”), corporation fiscal number 510346103, with its headquarters at Rossio dos Olivais, Lote 2.13.01 A, 1990 - 231 Lisbon, has a serious attitude towards privacy and data protection of its users, being the entity responsible for the website arena.meo.pt website (henceforward the "Website") and is also the data controller in compliance with the General Data Protection Regulation; i.e., it is the entity which determines the purposes and means of processing personal data.
The current policy ("Policy") includes information on how the personal data provided by you or collected through the website are handled. MEO Arena guarantees the privacy and security in the handling of data provided by the user for the purpose of sending newsletters.
We have detailed below the information practices we have adopted regarding your subscription to our newsletters, including how your personal data is gathered and used.
In accordance with our privacy policy, we have made the following commitments for the benefit of our users:
- To handle data in a legal and transparent manner, collecting only the data necessary and relevant to the purpose of processing;
- To allow the individuals whose data have been recorded to access and correct their stored data, giving an account of the data processed in clear language that strictly corresponds to the content of the records being kept;
- To not use the data gathered for a purpose that is incompatible with the original purpose for which it was gathered;
- To keep data accurate and, if necessary, up-to-date;
- To ensure the owner has the right to obtain the removal of data when this is requested by the user and having the conditions for such removal met, in terms of the law and free of charge;
- To ensure the owner has the right to obtain the removal of data when this is requested by the user and having the conditions for such removal met, in terms of the law and free of charge;
- To respect the confidentiality duty in relation to the data processed;
- Not to create links between personal data, except in cases authorised by law.
Security and Privacy
MEO Arena's website is supported by all major internet browsers, Google Chrome, Firefox, Safari, Opera, Microsoft Edge and Microsoft Explorer. There are two ways you can check to be certain that the site you are using is secure: the first is a key or a lock (in Microsoft Internet Explorer) that appears at the bottom of the browser window, which states that the page is secure. When accessing a secure area of the site, you will also notice that the URL starts with https: // (S meaning secure). In some browsers, the navigation bar turns green when you are navigating in a protected environment.
Data handling, purposes, reasons, storage periods and intended receivers
What data do we gather and for what purpose are they processed?
MEO Arena collects and stores the user's email address provided by the user in our newsletter subscription form, which is used to send corporate communications, newsletters and other communications intended to promote or provide information to the receivers on our agenda, events and shows in MEO Arena's venues or those with the promotion, organisation or involvement of MEO Arena.
Do you wish to subscribe to the newsletters and communications regarding the agenda, events and shows?
The email will only be collected for sending newsletters, corporate communications and other announcements of events and activities to the extent that the user confirms his/her willingness to do so, so that the handling is only carried out in cases where the user's request is received (consent) expressed when subscribing to the newsletter / website. Any user may cancel their request to receive such communications at any time by following the unsubscribe instructions included in all marketing messages sent to them or by using the contact details below.
To whom do we share this information?
The information gathered will be used exclusively by MEO Arena, which guarantees that it will not provide your information to external companies or other third parties, without affecting the cases where MEO Arena may have hired services to support the mailing of communications from MEO Arena to external subcontractors who must always act according to MEO Arena's documented instructions, being forbidden to use the data for any other purpose.
How long do we keep your data?
We keep your personal data (email address) for as long as you keep your subscription to the newsletters. If your data is deleted, you can re-subscribe at any time to receive the communications.
Your rights
The data holder has the right to obtain confirmation as to whether their personal data is processed by MEO Arena, as well as to have access to their personal data and to obtain information about such processing.
If you consider your personal data to be inaccurate or incomplete, you may request its rectification or completion.
As we only collect your email address, to enable you to exercise your rights we may need to collect and process other personal identification and contact data, which we will process to meet your legal obligations, for the period strictly necessary to guarantee the rights to which you are entitled, as well as to verify MEO Arena’s compliance with them.
Subject to specific legal conditions, you also have the right to request us to delete or limit the handling of your personal data, as well as the right to data portability.
Any of these rights can be requested by sending an email to dados@aarena.pt.
You may unsubscribe to receive our messages at any time by following the unsubscribe instructions at the bottom of all communications, or by sending an email to dados@aarena.pt in which case the consent given for the processing of data for the purpose of sending newsletters will be considered withdrawn and will no longer take place.
You also have the right to submit a complaint to the Control Authority (Comissão Nacional de Proteção de Dados – CNPD).
Updating of the Policy
We may occasionally update this Privacy Notice. Where appropriate, we will post updates to this Privacy Notice indicating the effective date of the relevant update.
If we make any other relevant changes to the way we collect and use your personal information, then we will also undertake other measures we consider reasonable to inform you (which may include contacting you by email).
Contact Information
You may contact us at any time by email by sending your message to: dados@aarena.pt.
Lisbon, 5th December 2022.